Paul Vallois

Strategic expertise working with business leaders to unlock business innovation, transformation and growth.

Paul's Bio

Over 2 decades of expertise in strategic consultancy, customer experience, and product/service innovation. Paul’s passion lies in spearheading people-centred business and digital transformations, challenging market conventions and driving growth.
Career Highlights
  • Has spent the past 15 years in Partner, Managing Director and Founder roles, driving digital transformations across multiple sectors.
  • Leading use case exploration and AI adoption for Syngenta, nPower Business Solutions and Post Office Financial Services
  • Launched his own consultancy, planaria.black in 2023.
Notable Client Work
  • NatWest - Three year partnership to transition business banking to become intelligence-powered, customer-focused and digitally enabled.
  • British Council – Developed the organisation’s framework and guidance for Responsible AI adoption and development.
  • nPower Business Solutions – Created the 2030 future of energy strategy and transformation programme.
  • Standard Life – Insight and strategy programme to close the ‘engagement gap’ with workplace pensions.
  • Jaguar – Developed ownership North Star and Multi-channel CX and ‘moment’ framework as part of company-wide reimagination. 
Business strategy
Digital transformation 
Product and service innovation
AI exploration and adoption
Research and actionable insights

Paul's expertise

Working with Paul

Paul's Personality

Paul describes himself as curious, empathetic, dynamic, collaborative and proactive.

Paul's Ideal Client

Paul describes his ideal client as having a growth mindset, open to change, unconstrained by category conventions and looking to accelerate impact.

Why Work With Paul
  • Provides a consultative and action-orientated approach rolled into one.
  • Acts as a catalyst to inspire, accelerate, and empower your teams, giving them the ammunition they need to succeed. Insights, strategy, innovation.
  • Brings cross-sector experience to redefine what’s possible and set new standards for your business.
  • Is outcome-focused and has a track record in accelerating tangible business shifts.
  • Takes a human-first approach to innovation and transformation programmes as well as working relationships.

How Paul Can Enhance Your Business
  • Insider insights – stakeholder, SLT, customer and competitor interviews.
  • Benchmarking, gap analysis and opportunity assessments - In and out of category safaris to collate innovation, strategy, AI and tech excellence to inspire change.
  • Design and facilitation of innovation and ideation workshops and co-creation sessions.
  • North Star creation, business strategy development and transformation programme planning.

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